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Cityfibre broadband install

Serious worries now about joining Vodafone. I was offered original activation date of 19oct, nobody turned up, called Vodafone hopeless support who seem to know nothing of city fibre and offer me help with diagnostics of my broadband connection. No!!...

Fibre Activation Delay

I am growing increasingly annoyed ( P'd Off) I ordered an upgrade from Pro Superfast 2 to Pro Fibre 900 this was on 16th September with the installation and activation date of the 12th October, the Openreach engineer came and installed the ONT but ad...

Connecting to internet

Activation day 25 October. Set up broadband. Wi-Fi light white. Internet light flashing red and white. . Wi-Fi showing On devices.  How long before I internet light turns white. Broadband set up just after midnight on 25 Oct. Laptop recently replaced...

BEWARE 14 days, 5 different Faults still no resolution.

On Monday I had Full Fibre installed but the connection was not showing as active by Midnight. I spoke to an Agent on Tuesday who advised me there had been an internal error and that there was a restriction on my account. I was told this had been res...

dm9256 by • 2: Seeker
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Resolved! Broadband install connection problems

Vodaphone broadband install issuesVodaphone broadbandOrdered in London SE8 post areafirst contact with Vodaphone dated August 22We contacted Vodaphone online for Broadband in August 2022.made an order expected connection within 10 days as per phone c...

Gigafast Broadband Activation

I ordered Vodafone's Gigafast Broadband package on April 30th, 2022. It was due to be installed AND activated on May 24th, 2022. The fibre was installed however, my broadband was not activated and I still have no internet access. I received ANOTHER e...

Still awaiting activation 4 days after install

Currently on day 4 of internet light flashing red on router 4 days after fibre was installed. No service light on the fibre ONT also. When I call customer services just keep getting passed from department to department to try and get this sorted. At ...

Incorrect password

Hi I have been informed that today is the activation date for my service but when typing in the password to devices I keep getting the incorrect password message. For devices where I can scan the QR code or use WPS I seem to be able to get a connecti...

Froggy59 by • 2: Seeker
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  • 5 replies
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