Broadband activation
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Experience with activation

Not sure if this is the right place, however as its to do with Broadband activation it seems ok to me  Just thought I would share my experience with Vodafone so far. I am a new customer as I was interested in the Gigafast package, had some questions,...

Very quick and easy install

Install this morning, took all of an hour max for them to blow the fibre and hook it all up, internet was activated 15 mins after, and been up and working away ever since. Very happy so far. 540 up and 520 down

Home move question

Hi, I phoned today to arrange a homve move so I can move my services,I'm moving is 26 days, your website says at least 30 days notice,yet when I call, they the person on the end of the call states I am too early and should retry 2 weeks out from my m...

Monkeh99 by 2: Seeker
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Home move deactivation date

I need to inform Vodafone that our house move has been delayed - so we need our deactivation date to be moved or we will lose the internet for a week. Cannot get through on the phone, any ideas please?

andyljb by 1: Seeker
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Website registration errors

I have been trying to register for the website (account access) for over a week now using my broadband order number (activation due on 29th June) but keep getting various errors.  Initially it was order number not recognised, then some other error, c...

Phxbairn by 3: Seeker
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Seamless activation

Hi I was due to switch to Voda Superfast 2 today.  Having looked through these forums I was very worried about problems but just wanted to share it has been seamless - Sky Fibre switched off at 12.30pm, Voda connection went live at 1pm.   A bit slow ...

Bertmk by 2: Seeker
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Impressed so far

I've just finished moving to Superfast 2 after many years with Virgin Media.  My old BT phone line had not been used for a long time so I wasn't sure what state it was in. The installation engineer fitted a new faceplate (the old one was corroded) th...