Broadband activation
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can CityFibre install FTTP to me?

I tried to order a 910 MBS FTTP connection [Removed] in Mid July, (account [Removed], order no [Removed]) but City Fibre were not able run the cable, due to 'not enough bandwith in not area' (or something like that!) even though thr vodafone website ...

No connection

HiJust had broadband installed today and I have no internet connection (flashing red light on TGH3000).Phone app prompts me to enter hub password but will not accept it, says no internet.Tried to do a network service check but it just says no active ...

Miggs by 2: Seeker
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  • 11 replies
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Activiation

Hi my broadband should have be live yesterday so waiting. They say hopefully by Monday. Not great when we live in a rural area with limited mobile!!. It sounds like the problem other people mention no ip address assigned. Spoke to three different peo...

Switching from BT

HiI’m contemplating switching my my broadband from BT to Vodafone. I currently have Full Fibre with BT and Openreach came out and installed all the required cabling etc direct into my house for that service. What I’m wondering is if I switch to Vodaf...

BigYin99 by 2: Seeker
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  • 1 replies
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Home broadband renewal. Help

HiI live in a house with a friend, we had vodafone internet connection at home until a week ago. I assume the contract expired or the bill has been unpaid, which my friend is responsible for. Right now he is outside of UK on a holiday. I was wonderin...

Answer to a simple question (I think)

Hi, I have attempted to speak to Vodafone via chat and was met with some extremely contradictory and nonsensical response (see below). Basically, all I need to know is if superfast 2 is always FTTC, therefore is plugged into the phone line as "tradit...

mps846 by 3: Seeker
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  • 4 replies
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Please help no internet connection activated today

Is there someone from Vodafone who can check when my internet will work. I spent 45 minutes on phone to Waqar who said should be working by now. Still same as before with internet red light on router just flashing. I WFH and must be able to use this ...

JamieG66 by 2: Seeker
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  • 7 replies
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Still no Broadband activation

Hello,My activation date was meant to be on the 28th and then it was delayed. I then had a phonecall from someone yesterday and they guaranteed an engineer would contact me and it would be activated last night. Still no activation. I have then been o...