@Jayach wrote:
I'm surprised the previous broadband service has been ceased before the new one is connected.
Was he with Vodafone previously or another ISP?
If swapping technologies it's always best to plan an overlap if possible.
Yes, perhaps expecting the joint collaboration of Vodafone and Openreach to have perfected the roll out, of the hot rock'in technology which is apparently going to replace the old fashioned phone lines eventually was a step too far and badly misplaced in terms of trust.
My Fathers contract for his existing FTTC & Line was due for renewal today, so it was a happy coincidence at the time of sign up that the two would have normally moved over seamlessly, on the day that his original contract ended, he was also anxious that, in the current climate, the eyewatering renewal fees of his existing contract were avoided, even pro-rata, because yes, 80 year olds get stressed over outgoings.
Since OCD and Anxiety are part of his medical condition, I tend to just follow his wishes to keep the peace, and unfortunately that means ending the contract when he wanted, which may not be what you or I, would have done. If you get my drift.
Vodafone also offered at sign up, to cancel the existing phone and FTTC contract for him, and that gave him additional re-assurance that he wouldn't have to do that himself, or needlessly worry that he was burdening me with it.
No, the current FTTC is not with Vodafone, so no chance of a goodwill extension there. Assuming that was the reason for asking.
Talking to a friend, retired BT, he said that there are problems with flat roofs that are not always obvious and can result in damage to the property and/or injury to the engineer.
Fair comment. But probably all of the more reason for making the question part of the sign up procedure. All of the houses on his street have the flat roof in the same position, many houses on my own street are built to the same design, so I suspect its not a unique requirement nationally.
