Hi. I made a contract for broadband. My Virgin Media broadband ends 20th May. I did download the Contract Summary. But, I have no email confirmation and apparantly am not registerted with Vodaphone. So, I cannot see my contract on a Vodaphone wepsit...
I was told my activation date would be on the 19th of April. Was told to wait until midnight for my services but they are still not active. I phoned today and was told it could take 24 hours to actually activate. But was told it could take an additio...
My Pro 2 500 Broadband has just been installed. I have downloaded the app and logged in. However after selecting set up, a page comes up entitled Firmware and I can't proceed beyond this. Has anyone else had this. Should the firmware be updated on th...
Account not active yet (Full Fibre 200 Plan) just been doing some checks/searches on the community to try and make sure everything goes as well as possible.I asked a question in the community about the THG3000 and manual WiFi channel selection and ob...
Got an email from Vodafone that's offering Full Fibre 500 for £31 per month. Currently has Full Fibre 100 and paying £30.86 hence it make sense to top up 14p per month for 500.My order got cancelled 4 times after the team help me to reorder it. I ran...
Hi,I’m a new customer switching from Sky FTTP services. My activation date with Vodafone has been and gone without any service activating and after much contact with customer support, apparently Openreach need to do “external work” in the next 5 days...
So today is my activation day the router was actually online by 2 AM this morning, however when I tried to access the router settings through 192.168.1.1 it failed to connect & told me I had entered incorrect details which I had not and then locked m...
Hi All Does anyone know how I can get my fibre broadband activation done earlier? I ask because I have my kit here and I can see the openreach pon light is solid green. I've noticed I can't see a broadband account number associated with my plan? Any ...
Hi, I've been trying to get my broadband setup with Vodafone for almost 2 months now.When I initially ordered the fibre 500 package, vodafone put the order through as a working line takeover. We had an openreach engineer come out to install the ONT o...
I am due to have my FTTP installed next Wednesday and had some queries regarding it. Despite being on a call for nearly 90 minutes, I received no answers at all. I also found out someone has changed the main account holder to my partner (who has ...
