Hi, I've been trying to get my broadband setup with Vodafone for almost 2 months now.When I initially ordered the fibre 500 package, vodafone put the order through as a working line takeover. We had an openreach engineer come out to install the ONT o...
I am due to have my FTTP installed next Wednesday and had some queries regarding it. Despite being on a call for nearly 90 minutes, I received no answers at all. I also found out someone has changed the main account holder to my partner (who has ...
I will be finally moving to Vodafone after lurking here for some time in June.Vodafone site allows me to book install up to 2 months in advance.I am currently tied in with SKY FTTP £500 to 12th June so will look for offers from 13th April onwards.Co...
After having repeated issues with my last supplier I finally made the switch to Vodafone. Having done some searching I'm starting to question if this was a good move. The openreach engineer came at 10am yesterday to install the full fibre internet. H...
Ordered via the WEB on 26th Nov. The order was then cancelled, although no-one informed me. A new order was set up, that too was cancelled in the same way, as was the third order set up by Vodafone. I can't see the details of the original order as...
HiI'm waiting for Full Fibre 500 to be activated on 20 February 2024. The email comms from Vodafone indicate My Vodafone customer account is set up and I should use the temporary password given in the email to log in and activate the account. Just al...
Just got the broadband installation done. So I get the message that it is all complete, log in, run a speed-test... 5mbs.Literally 10 times slower than the mobile solution I had been using. And a fraction of what I have been promised.
My order has been cancelled again. This is probably third time, maybe fourth. Lost count. Anyways, last time I was on the chat with agent I was ensured that all issues were fixed and this time the order will go through. I opened tracker to find the d...
This is to help anyone else who may have similar issues.I recently upgraded to Vodafone full fibre from their standard broadband. Everything went well, all lights on except the Internet stopped after about 24 hours.After 2 fairly long Web chats, I fo...
My street recently had city fibre installed and I called up Vodafone and placed an order for Fibre to be connected. Unfortunately when the engineer came out to connect me, he had an order to connect copper not fibre. I called up Vodafone to ask wha...
