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Resolved! Help !!!!!!!!

Hoping someone sensible at Vodafone will read this - FTP was completed on the 13th Dec it’s now the 20th , broadband speeds are fine but I cannot receive incoming calls on the landline (digital service) cannot access or use the Vodafone app because m...

PC99 by • 4: Newbie
  • 12541 Views
  • 18 replies
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Full Fiber upgrade issues

Had fiber connected by Openreach yesterday.  All went well and it was a simple process which seemed to work perfectly.  Broadband connected on the new Fiber in a couple of minutes and all good.This morning I woke up to no broadband and a solid RED PO...

AidG by • 3: Seeker
  • 5513 Views
  • 9 replies
  • 1 thanks

New vodafone FFTP order / equipment

Hello I ordered FFTP 3 weeks ago , open reach scheduled to install in 5 days time Still not received any router , have checked order as says parcel not yet dispatched ..Wondering when they should be dispatching router for installation ?Thanks 

sgrazier by • 3: Seeker
  • 1502 Views
  • 3 replies
  • 0 thanks

New Fibre service installation

I placed a order in November 2022 my installation date was 7th December 2022 the openreach came out on that day set up the new Fibre service box in the house and connected to exterior of the house when they go to feed the cable to the house from the ...

Router and SOGEA adapter never delivered

I have had broadband contracts with Vodafone for the past 4 years, but I'm very unhappy with them at the moment and am on the verge of cancelling the latest contract.My Fibre 2 was activated on 8th June with the new router and SOGEA adapter expected ...

Allen1826 by • 2: Seeker
  • 18455 Views
  • 38 replies
  • 1 thanks

Orders for upgrade to Pro keep getting cancelled

Anyone had this experience and any tips aside from choose another ISP?I have had Vodafone fttc broadband since they started in this field. It works fine but have decided to upgrade to the full fibre Pro service now that our road has had fibre install...

AdeZZZ by • 3: Seeker
  • 5862 Views
  • 20 replies
  • 0 thanks

New FTTP Not Activated yet :/

Should probably start by saying I am a brand new provision, Openreach only recently installed the fibre network around here.They turned up today and installed the ONT and all was finished around 1130am, right from the go I have a Solid Power Light an...

Switching Process for FTTP

Hi there, I have made the move from BT to Vodafone FTTP but still appear to be getting billed for my BT contract. My belief was that VF would arrange the termination of the previous contract in the same way would happen with a mobile phone contract. ...

danno121 by • 3: Seeker
  • 1059 Views
  • 4 replies
  • 0 thanks
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