My order has been cancelled again. This is probably third time, maybe fourth. Lost count. Anyways, last time I was on the chat with agent I was ensured that all issues were fixed and this time the order will go through. I opened tracker to find the d...
This is to help anyone else who may have similar issues.I recently upgraded to Vodafone full fibre from their standard broadband. Everything went well, all lights on except the Internet stopped after about 24 hours.After 2 fairly long Web chats, I fo...
My street recently had city fibre installed and I called up Vodafone and placed an order for Fibre to be connected. Unfortunately when the engineer came out to connect me, he had an order to connect copper not fibre. I called up Vodafone to ask wha...
Hi all just a quick post regarding my activation today, ordered 900 mbps on the 17th open reach van turned up on the 19th and ran the line from a telegraph pole and put the outside box on the wall, activation date was today, engineer arrived set it u...
Currently using Vodafone mobile broadband but upgrading to full fibre next week. Current setup is MikroTik Chateau 5g due to its carrier aggregation (I get over 130 dl / 35ul) which then connects to google mesh over hardwire to provide WiFi through t...
Hello Openreach installed today FFTP , internet works great very happy so far with increased speedLandline is plugged into TEL 1 socket in router , all lights are white so should be good I can make calls from landline and is showing correct land line...
The initial date of installation was meant to be the 7th of November and they pushed it back 3 times before cancelling it without my consent. I've since replaced the order and it's been cancelled twice more.Please don't waste any of your time with Vo...
Hoping someone sensible at Vodafone will read this - FTP was completed on the 13th Dec it’s now the 20th , broadband speeds are fine but I cannot receive incoming calls on the landline (digital service) cannot access or use the Vodafone app because m...
Had fiber connected by Openreach yesterday. All went well and it was a simple process which seemed to work perfectly. Broadband connected on the new Fiber in a couple of minutes and all good.This morning I woke up to no broadband and a solid RED PO...
Hello I ordered FFTP 3 weeks ago , open reach scheduled to install in 5 days time Still not received any router , have checked order as says parcel not yet dispatched ..Wondering when they should be dispatching router for installation ?Thanks
