So, it looks like my time with Vodafone will be coming to an end. I couldn't upgrade automatically and so had to go through an advisor. I can't believe how expensive the best offer Vodafone had for me was. Result, well as BT is £16/month cheaper f...
Am I going mad?I signed up to upgrade from FttC to FttH broadband (Vodafone in both instances) a few weeks ago. Today was supposed to be my activiation day, as agreed in the initial upgrade phone call.I start getting texts from Openreach saying they ...
Hello all. I have ordered Pro II fibre 200. It goes live in 10 days. I have spoke to customer services via chat, twice in last 2 days as I was disconnected the first time. What I'd like to do is change the order to the Pro II fibre 500. I've had 2 d...
Hello,The factor in the flat development tells me that City Fibre has permission to install in the flat development, 100+ flats.Do you have any idea when it will be connected so your full fibre will be offered?Thanks
Hi All,My full fibre was booked for install last week CF engineers did not complete it, however my old copper line was disconnected at 2am that day so have been without broadband since.Another CF team came out yesterday (originally scheduled for 01/0...
Hello - my broadband went live on Wednesday 21st February after numerous issues, however my issue is that I have been advised over the phone that my order is stuck in open status, and they cannot close it, the last correspondence I had over the phone...
HiFull Fibre 900 activated on 18th March, can't log into my account since then. 3 very long calls to CS on 3 different days ranging weeks apart resulted in promises only that the problem will be solved within 3 days. We are now close to the end of A...
Hi. I made a contract for broadband. My Virgin Media broadband ends 20th May. I did download the Contract Summary. But, I have no email confirmation and apparantly am not registerted with Vodaphone. So, I cannot see my contract on a Vodaphone wepsit...
I was told my activation date would be on the 19th of April. Was told to wait until midnight for my services but they are still not active. I phoned today and was told it could take 24 hours to actually activate. But was told it could take an additio...
My Pro 2 500 Broadband has just been installed. I have downloaded the app and logged in. However after selecting set up, a page comes up entitled Firmware and I can't proceed beyond this. Has anyone else had this. Should the firmware be updated on th...
