Broadband activation
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! My Vodafone account is not set up

HiI'm waiting for Full Fibre 500 to be activated on 20 February 2024. The email comms from Vodafone indicate My Vodafone customer account is set up and I should use the temporary password given in the email to log in and activate the account. Just al...

Frenetic by 3: Seeker
  • 10066 Views
  • 9 replies
  • 1 thanks

500Mb full fibre broadband... more like 5

Just got the broadband installation done. So I get the message that it is all complete, log in, run a speed-test... 5mbs.Literally 10 times slower than the mobile solution I had been using. And a fraction of what I have been promised.

Fibre broadband order cancelled

My order has been cancelled again. This is probably third time, maybe fourth. Lost count. Anyways, last time I was on the chat with agent I was ensured that all issues were fixed and this time the order will go through. I opened tracker to find the d...

MarcinM by 2: Seeker
  • 1682 Views
  • 4 replies
  • 0 thanks

Vodafone Upgrade resulting in no Internet

This is to help anyone else who may have similar issues.I recently upgraded to Vodafone full fibre from their standard broadband. Everything went well, all lights on except the Internet stopped after about 24 hours.After 2 fairly long Web chats, I fo...

b1arney by 2: Seeker
  • 2629 Views
  • 2 replies
  • 1 thanks

How do I get fibre connected via CityFibre?

My street recently had city fibre installed and I called up Vodafone and placed an order for Fibre to be connected.  Unfortunately when the engineer came out to connect me, he had an order to connect copper not fibre.  I called up Vodafone to ask wha...

Screenshot 2024-02-11 at 22.12.37.png
cvizzo by 1: Seeker
  • 793 Views
  • 0 replies
  • 0 thanks

Activation

Hi all just a quick post regarding my activation today, ordered 900 mbps on the 17th open reach van turned up on the 19th and ran the line from a telegraph pole and put the outside box on the wall, activation date was today, engineer arrived set it u...

Fibre 900 - Replacement Router + Mesh or just Mesh

Currently using Vodafone mobile broadband but upgrading to full fibre next week. Current setup is MikroTik Chateau 5g due to its carrier aggregation (I get over 130 dl / 35ul) which then connects to google mesh over hardwire to provide WiFi through t...

dwizzo by 4: Newbie
  • 3371 Views
  • 9 replies
  • 0 thanks

New FFTP install today phone question

Hello Openreach installed today FFTP , internet works great very happy so far with increased speedLandline is plugged into TEL 1 socket in router , all lights are white so should be good I can make calls from landline and is showing correct land line...

sgrazier by 3: Seeker
  • 1841 Views
  • 4 replies
  • 0 thanks

Resolved! Help !!!!!!!!

Hoping someone sensible at Vodafone will read this - FTP was completed on the 13th Dec it’s now the 20th , broadband speeds are fine but I cannot receive incoming calls on the landline (digital service) cannot access or use the Vodafone app because m...

PC99 by 4: Newbie
  • 11391 Views
  • 18 replies
  • 0 thanks