So what exactly have I got myself signed up for?This is defo not fibre-to-the-premises.Is this fibre-to-the-cabinet?Seems like it's still DLS through the copper line to master socket?Any tips and tricks re using "Fibre 1"?Thanks all:-)
Trying to connect (as instructed by activation text to check my direct debit) to my Vodafone. Have tried using pin and code to phone. I get the error: "Sorry. An unexpected error occurred when trying to log you in. Please wait a moment then try again...
Hi,We're trying to upgrade to Vodafone FTTP. We had an engineer come out to connect it up, but they had issues pulling the cable through the current duct from the street to our house. They tell us we need Openreach to come out and put a new duct in, ...
Hello,We started a switch to Vodafone on 13 Feb and were visited by BT Openreach a couple of days later who advised that work would needed to be done in our garden to connect the property to fibre we had delayed activation until 11 March to tie in wi...
Hi, I'm having a bit of flustrating experience with Vodafone customer support. I'm trying to get Fibre Optic Broadband but there is some sort of mismatch between Openreach data and Vodafone. Basically my address is SIlver matched in the database (on...
Moving broadband to vadafone but no connection since 30/4/24 activation date the engineer visited to do nothing but ran out and came back after about 30mints to pick his equipment and left. Called Customer service after but they keep lying every ti...
Hi,I upgraded my full fibre broadband and expected to receive a new router.. Current one is out of date and constantly failing.. Apparently activation is tomorrow but there is no router on my email confirmation and nothing has been dispatched. Absolu...
So, it looks like my time with Vodafone will be coming to an end. I couldn't upgrade automatically and so had to go through an advisor. I can't believe how expensive the best offer Vodafone had for me was. Result, well as BT is £16/month cheaper f...
Am I going mad?I signed up to upgrade from FttC to FttH broadband (Vodafone in both instances) a few weeks ago. Today was supposed to be my activiation day, as agreed in the initial upgrade phone call.I start getting texts from Openreach saying they ...
Hello all. I have ordered Pro II fibre 200. It goes live in 10 days. I have spoke to customer services via chat, twice in last 2 days as I was disconnected the first time. What I'd like to do is change the order to the Pro II fibre 500. I've had 2 d...
