Broadband app won’t work
I have deleted and reloaded this app 30+ times.i have spent 8 days trying to resolver this. It keeps saying “Sorry we can’t find your broadband plan”..I have broadband and I’ve paid for it. Vodafone are clueless. Why?
I have deleted and reloaded this app 30+ times.i have spent 8 days trying to resolver this. It keeps saying “Sorry we can’t find your broadband plan”..I have broadband and I’ve paid for it. Vodafone are clueless. Why?
I've had a nightmare week with Vodafone!It's been a week now since my full fibre installation and still no internet. I rang up on the day and advised promised me I would be on my midnightI've had like 20 webchats and 15 calls and no-one seems to know...
I upgraded to fibre on Weds. Engineer carried out the line switch no problems and said everything should be connected and working by tea time. Day 3 now and no internet/WiFi.I've spoken to multiple teams/experts at Vodafone. It was a faulty cable so ...
Hi there,(1)Is it still that using a third party router requires to chat with the support team to have the user/password required for VDSL connection, or is it provided along with the router or by email as many do, the day of the activation?(2)In cas...
Are the new Vodafone Fiber plans symmetrical? Meaning if you get a 1 Gbps plan, does it also do 1 Gbps uplink (upload) or is it limited to ~250 Mbps?I’ve been with Ooredoo for over 20 years now and the reason I stayed with them despite Vodafone beggi...
My full fibre package was activated last Monday. Most of it seems to be working fine including my ported over phone number from BT. On the My Vodafone App, I'm encouraged to access VeryMe Rewards. When I click on the link, there's a pause and then it...
So after years with Sky I took the plunge and decided to move to Vodafone as it was cheaper and 10x faster with the Full Fibre 910 package.Ordered on 19th June and the max router, extender and 4G backup arrived the very next day - installation booked...
Can anyone help me with a new connection that doesn't work?I have a new Power hub connected to a City Fibre wall box. The install team left me with the router flashing blue and said it might take an hour to connect.It's been 5 days now with daily onl...
Signed up online to Vodafone Broadband 20th June 2024. Cited my current telephone number that is currently with TalkTalk.Got confirmation emails and all appeared to be proceeding.Get a text message asking if I want to use an existing line or have an ...
I've already looked into getting the login details and info here and elsewhere says the pain(ish) free method is to get in touch with chat.So I did that as I wanted to be ready for my move from EE to Vodafone on Thursday this week by having the user/...