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No Internet After Fibre Install

I upgraded to fibre on Weds. Engineer carried out the line switch no problems and said everything should be connected and working by tea time. Day 3 now and no internet/WiFi.I've spoken to multiple teams/experts at Vodafone. It was a faulty cable so ...

User/password for own FTTP modem-router

Hi there,(1)Is it still that using a third party router requires to chat with the support team to have the user/password required for VDSL connection, or is it provided along with the router or by email as many do, the day of the activation?(2)In cas...

_rik_ by 4: Newbie
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Anyone tried the new Vodafone Fiber plans?

Are the new Vodafone Fiber plans symmetrical? Meaning if you get a 1 Gbps plan, does it also do 1 Gbps uplink (upload) or is it limited to ~250 Mbps?I’ve been with Ooredoo for over 20 years now and the reason I stayed with them despite Vodafone beggi...

eakhd by 2: Seeker
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VeryMe VeryPoor

My full fibre package was activated last Monday. Most of it seems to be working fine including my ported over phone number from BT. On the My Vodafone App, I'm encouraged to access VeryMe Rewards. When I click on the link, there's a pause and then it...

Continual delays with Installation

So after years with Sky I took the plunge and decided to move to Vodafone as it was cheaper and 10x faster with the Full Fibre 910 package.Ordered on 19th June and the max router, extender and 4G backup arrived the very next day - installation booked...

New Power Hub just a blue flashing light for days

Can anyone help me with a new connection that doesn't work?I have a new Power hub connected to a City Fibre wall box. The install team left me with the router flashing blue and said it might take an hour to connect.It's been 5 days now with daily onl...

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Scott775 by 3: Seeker
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