Had broadband installed today, the engineer was late, not his fault but annoying because I cancelled an appointment that I could have attended if I’d known he’d be late.Anyway i was told the red flashing light would stop after 20 mins, after multiple...
Hello, an Openreach engineer recently attempted to install broadband but was unable, I live in an attic flat. He said he needed scaffolding to do this and left. Someone from Vodafone called and said the address is wrong and to call Openreach. The fla...
Is there a QR code for activation process?
Just had the most longwinded webchat conversation with a "human" (it definitely wasn't) to simply change a date on my new customer application. I'd already sorted the physical visit with city fibre. At end of chat, the feedback form wouldn't allow me...
I created some static IP addresses and a few port forwards in the router. I saved the configuration file to a PC. When I restore the configuration the static IPs and port forwards are not restored. How do I save that information I’ve about 10 static ...
Brand new Vodafone BB customer. FTTP.Old service, EE, cut off at 3AM, Voda lit up at 8PM.Service active and working on the Vodafone router, but I have a complex setup and have my own UniFi equipment, and am very competent in this field - I know what...
just had Pro II 1.6gbps installed but openreach fitted a SDX611 1287833F3 ONT that only has a 1Gbps interface
I have deleted and reloaded this app 30+ times.i have spent 8 days trying to resolver this. It keeps saying “Sorry we can’t find your broadband plan”..I have broadband and I’ve paid for it. Vodafone are clueless. Why?
I've had a nightmare week with Vodafone!It's been a week now since my full fibre installation and still no internet. I rang up on the day and advised promised me I would be on my midnightI've had like 20 webchats and 15 calls and no-one seems to know...
I upgraded to fibre on Weds. Engineer carried out the line switch no problems and said everything should be connected and working by tea time. Day 3 now and no internet/WiFi.I've spoken to multiple teams/experts at Vodafone. It was a faulty cable so ...
