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Pro II hub problems - has anyone made it work?

Made terrible mistake “upgraded” from my old Vodafone router which worked fine to a Pro II. What an oversized, over hot (running cost?) piece of junk. Five days on from activation it’s still not working right. Initial set up worked OK, but of course ...

Do Openreach and Vodafone know what they are doing?

In Openreach and Vodafone, does the left hand know what the right hand is doing?November 22nd 2022.-Ordered Full fibre broadband from Vodafone. Chose 5th of January as Activation day.November 28th -got email to confirm January the 5th.Early December-...

yepuxl by • 2: Seeker
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Post-activation tale of woe - ongoing problems

After ordering a FTTP upgrade from FTTC - was emailed to say a new router would arrive 2 days in advance of the install date. Nothing was despatched or arrived. Dec 21 - Openreach (well, a contractor) arrived and fitted the line, no issues. Engineer ...

mmcman by • 2: Seeker
  • 3485 Views
  • 6 replies
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Why oh why did I stick with Vodafone Broadband

I ordered an upgrade to fttp and engineer arrived, installed fibre and ONT, plugged the router into the ONT and left.  Despite ONT having green lights and Internet light on Vodafone router being steady on white, I still have no Internet. Online chat ...

need a new router or not?

My old contract is ending on 15 January. My new contract is starting on 11 January. Basically it is for the same package deal. Do I need a new router or not? I don't want to be without internet on the day. Someone I spoke to on Vodafone says I would ...

Pauld123 by • 3: Seeker
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  • 3 replies
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Contact no

Can someone recommend a contact number or email to complain to Vodafone regarding a fibre install carried out by city fibre ?ordering was all done on line so I’ve never actually spoke to Vodafone  cheers

Mw060859 by • 3: Seeker
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  • 2 replies
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Failed Activation for FTTP (CityFibre)

Heya, bit a quandry. Were into week 3 of a failed activation with `full fibre` by city fibre. First attendance was 9th December and the `engineers` couldn`t install the fibre line saying the BT conduit was blocked with stones. Ok, no problem. Another...

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