Overwhelmed and don't know where to start from... I placed FTTP order on 12/1/2023, with installation appointment for 20/2/2023. I thought 1 month later is OK given the demand, etc. Openreach engineer missed the appointment on 20/2/23. I called VF to...
I signed up for broadband 25 February. Fibre was installed to the house last Saturday. My activation date is 30 May! Over 2 months away!! Is this the best Vodafone can do??? There was no mention of long waits when I signed up. Not impressed so far...
Hi,So my journey with Vodafone broadband started on 15th July. My original activation date was 5th August, and I was switching from SSE to Vodafone (no engineer required).On that day nothing happened, when I queried this with Customer Service the fo...
Hi, our Vodafone Hub was activated today. It was live from first thing this morning which is great however I'm having issues connecting my wifi HP printer and my kids smart TV's in their rooms using the WSP button. When I press it on the hub I don't ...
Finally jumped ship from Virgin Media to Vodafone 910Mbps service with today as an install date via City Fibre. Engineer turned up, I told him where it was going (upstairs front bedroom of a semi detached property) and it was met with, "oh I can't ge...
Hi I'm in the UK and when trying to access my router I always get a 503 error until I restart it. This happens every single time after not logging in for a day or so https://vshare.onl/ . Would anyone know why I'm constantly getting the web server er...
Due to price increases on my home broadband with Vodafone I used the online chat to negotiate a better deal. This kicks in this week and I've received a new router in the post. An Openreach engineer is booked to come out but to do what? This seems un...
My Fibre install was meant to occur today, but CityFibre have issues meaning the cable cannot reach the box on the street due to some blockage. Told be to contact Vodafone - which is nigh on impossible to talk to a human due to the automated phone sy...
My engineer said he would be here between 8 and 1 and he still has not arrived is this normal
I am writing this on behalf of my partner, who's the one who holds the account with Vodafone Broadband, but for the ease of myself and reader, I'll refer to her account as ''ours''.In March 2022, we upgraded to Vodafone Gigafast on a £35 per month de...
