Hello all,
Having an issue with this, 2 years back after speaking to numerous agents for 2+ months my issue was resolved by turning the auto-channel-configurator (ACS) off, they all kept saying they could not do it until a technical customer relations person magically did.
Having the same issue again! I need the channel to be below 13 or some of my important devices do not work. Vodafone keep telling me lies such as Wi-Fi doctor has come out in 2022 and they cannot now change anything, when I have heard of it mentioned well before this time. They keep telling me to do it myself when I know this option was removed quite a while ago right? They said my ACS is off but I have sent photo evidence showing it is clearly not as the channels are switching!
A person called Vishal is dealing with it and he just doesn't listen to what you are saying. Waiting for a final response to my complaint after they once again marked it as resolved without even addressing it.
Is there anything I can do, I would just leave but contracted until Aug 2024! Thank you in advance.
