Hi all, Cityfibre did my install on Thursday and there were no issues (speeds were 940 down 938 up 😀).
Broadband was working yesterday late morning and noticed a company (Locktel) working on the box on the street. Then I realised that my broadband was down, on the router the internet light was flashing red, on the ONT only the 1 and 4 (power and ethernet) were light green. I switched off both devices for a few mins, still no broadband. I reset the ONT using the reset with a pin for 10 seconds still the same.
I spoke to the company worker who said it would not affect my broadband, then an 1hr later he knocked the door and said oh the work I’m doing will affect it, I should be done in an hour.
By 6pm he had left and still no broadband.
Should I call Cityfibre or Locktel. Don’t think it’s a Vodafone issue?
Thanks
