Extremely disappointed at the customer service I’ve experienced and the poor action taken with my situation. First of all, I’ve been experiencing slow internet speeds for months (constantly falling below the guaranteed minimum listed in the contract)...
Hi all last night i dug out an old ECI B-Focus V-2Fub modem and my old Netgear R6200 router. I had already got my username and password off VF and all worked ok, for all speedtests look to be a bit slower than theh THG3000 i replaced web pages on ph...
I am just about at the end of my tether now. I have had VF broadband for about a year and it has been great until about a month ago when the broadband keeps dropping out several times each day. This is highly annoying as my partner works from home an...
Tried phoning the helpline tonight but gave up after being on hold for an hour. Just switched my broadband over to Vodafone from EE last month and have found my download speed is nearly always up in the 25-35mbps range which is great, but none of my ...
I've switched the Channel on my mobile but the laptop speeds are consistently so much slower. How do I change Channel on the Laptop?
Hopefully somebody can help me with this, I know very little about internet stuff!Basically whenever I am uploading something to YouTube or streaming on twitch, no other devices on my internet are able to play multiplayer online games (not even basic...
I've been with Vodafone on the Superfast 2 package since last September and I was quite happy with the connection. In recent weeks, however, there has been packet loss which, although not a complete loss of connection, is enough to cause problems usi...
My FTTC broadband has been down for over 24 hours now in Oxford. Can anyone tell me what is going on and when we'll get connectivity back?
The BT pole that carries the phone line for our house had some trees growing around and over it. (Not our trees). These were cut back today with a lot of chainsaws-up-ladders. Our phone line and broadband have both gone dead. Our phone / broadband su...
I want to question the quality of the Vodafone Hub;From what I can see is that if I try and change any config setting, the router appears to fail. If I restore the config back to factory settings, it works to work again; The changes I am talking abo...
