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Full fibre 900xtra

WestWFH
3: Seeker
3: Seeker

Since having this installed, I’ve had nothing but problems with constant drop outs and slow speeds.  The app either tells me everything is ok or that it can’t connect (until of course the broadband is working again- and of course it doesn’t report a problem.

I am getting between 6-10 Mbps!!  1 laptop and an Alexa using the broadband - so not a case of being overoaded

I’ve rebooted the router countless times, the booster is less than 50cm from laptop but working from home is not viable. 

has anyone managed to leave the contract early as the service being provided is not the service I signed up to.

4 REPLIES 4

Ripshod
16: Advanced member
16: Advanced member

What speed do you get wired directly to the router? 

Hardwired- 63

Ripshod
16: Advanced member
16: Advanced member

You need to talk with vodafone as there's no vodafone employees working here. Follow this link to access tobi without the AI - a few security questions and you'll be chatting with a human

https://vodafone.co.uk/bbservcd 

Cynric
16: Advanced member
16: Advanced member

@WestWFH Also you can have devices too close to router or access points. The proximity swamps the WiFi hardware as the signal is too strong. This does depend on manufacturer and model.