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Full fibre disconnection.

Timfarr
2: Seeker
2: Seeker

My FTP stopped working on Friday 12th July. 
after 5 hours trouble shooting I find Vodafone have disconnected my supply and terminated my contract. 
I never asked for it to be terminated. I never consented to the contract to be terminated. 
I am not told the only way to get back online is to apply a new contract, have an inferior min speed or a much higher price. 
It’s completely outrageous and unacceptable. It took me three hours to calm down! 
can anyone advise please?

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