I'm having trouble re-linking up my Google Nest wifi router to my Vodafone broadband hub. It worked fine previously, but I needed to re-link it up. I wondered if anyone could help please.
My vodafone hub has a solid white power and wifi light but the internet light is constantly flashing red, and no amount of reboots or resets seems to be able to change this. I am able to connect to use wifi fine (and to connect to other devices), but when my Google Home app finds my Google Nest router it goes onto say it can't connect as 'Connection issue - the modem isn't giving your wifi point an internet connection'. I'm convinced this is something to do with the flashing red light (which won't change to solid white).
I've been batted off by Vodafone and told to speak to Google Nest support, which I've done. Vodafone said my wifi is showing as connecting fine, and the fact it won't connect to the Nest is probably because of faulty Google equipment, but the Nest is only 2 months old and Google have now looked at a status test I submitted (which they said looked fine re the Nest) and made me do a factory reset of the Nest (which didn't solve the problem). Therefore Google are now telling me the problem does lie with Vodafone.
How can my Vodafone hub be working perfectly (as Vodafone are telling me) if I have a flashing red internet light?
