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Broadband connection

How do I get my internet user name and password?

2: Seeker

I have VodaFone broadband for 10 days with the new-ish 3000 router. 
The router seems really iffy - the wifi connection regularly drops  -when it does I cannot ping the router or access the router page (192.168.1.1).

I am working from home due to current cirumstances and this is a genuine PITA - I have regular video conferences and it looks amateur.

I would like to try my old router (BT Home Hub),  as this was rock-solid.
In order to configure it I need the internet username and password that the Vodafone router uses..
How do I get hold of these?



Thanks!

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3 REPLIES 3
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17: Community Champion

Hi @adam_lipscombe 

 

This thread might help you out :-)

 

N

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2: Seeker

I'm in need of the login details for the modem too. Live chat isn't avaliable due to the current national situation and I've been on hold over an hour trying to get it by phone. Is it possible for an admin to PM\e-mail the details required? Thanks

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2: Seeker

Got through and obtained the required details, all working now. Sorry ##~## the thread.

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