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16-01-2025 06:39 PM
Hello. I have two addresses and now have Voda broadband at each of them.
Is it possible to see both of them from one Vodafone Broadband app and one My Vodafone app?
I suspect not so I'm trying to set up a second account with a separate email address and have second apps on my wife's phone instead. But Voda seems to be struggling to get the second account set up - I've got as far as trying to register an account and even got, some time ago, a temporary password, but at login it won't accept the temporary password, if I try the 'forgot password' route I never receive the rest-password email, and if I try to register again it is rejected and it tells me I have already registered an account. Help!
16-01-2025 07:33 PM
What an interesting situation and so similar to one I have been trying to sort out over the last couple of weeks. My reset emails don't arrive either, thought it was just me! I presume you have two different account numbers... it is possible for the Transfer of Ownership team to put them under a single account number.... however if they under different names ie one under (for example) mike@xxxxxxx and the other under michael@xxxxx it does complicated matters. I wish you luck , especially with getting the password email sorted.