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Silver to gold address process? Is it possible?

mrstuharrison
2: Seeker
2: Seeker

I have converted a building into 8 flats, got the addresses registered with Royal Mail as well. When I spoke to Openreach they advised I needed UPRNs for each flat from the local authority. I now have a UPRN for each flat. They then advise 'your Service Provider just needs to place an order for broadband only service / follow their silver address process.'

As its a copper connection they can't address the manually.

Does anyone have an information on how I can move forward with Vodafone broadband? @BandOfBrothers 

Thanks!

1 REPLY 1

Tal
Moderator
Moderator

Hi @mrstuharrison, If you can get in touch with us, we can check on the property and see what we can provide and if the 8 flats are showing on the system and have the option to get a service on our back system - 0333 3040 191.