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Internet speed slow in the afternoon & evening -

GJDUG
3: Seeker
3: Seeker

Hi for about 2 weeks now my 79M broadband runs at less that 2mb in the afternoon and evening , getting progressively worse from 3pm , great in the morning - a bit like it used to be in the 90's when America went online.

Anyone else getting this ?

 

I have reported it and heard nothing back yet , the tech ran through usual tests, but sync speed is 79M , upload is unaffected at 17m

 

 

1 REPLY 1

Dabbs
Moderator (Retired)
Moderator (Retired)

Hey @GJDUG, thanks for reaching out. This sounds like it may have something to do with the network capacity in the area. With you saying you noticed this starting around two weeks ago, this will go in line with when we saw a rise of broadband use, due to people working from home and essentially spending most of their time at home due to government guidelines. We'd love to have the chance to look at this to see if this is the actual case, and we'll do all we can to improve your broadband experience. 

Please contact us via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK. Make sure to pop your username and link to this thread in your message too, this will save you having to explain again and we can help you quicker.