Welcome to Vodafone Community
I have just moved from virgin to Vodafone after a delay of a week I finally got my internet working yesterday after alot of phone calls and not to mention the inconvenience
My landline was connected on 6 august but since openreach connected a mastersocket none of my extension phone sockets work has anyone else faced this problem and how did you solve this as i need to have those working again
You most probably have the Mk 4 VDSL Filter, the home wiring will need to be connected to the removable face plate. See the Mk 4 instructions here:
Just to re-iterate a point.....
If the extension sockets are, like mine were, connected to an NTL/VM wallbox then testing the line will not achieve anything towards getting them working.
Physically moving/re-connecting them to an OpenReach wallbox might.
Hence a picture or two to enlighten us.