Hi I applied for Vodafone broadband and a new mobile contract device, I have been a customer since the start of October and I have had nothing but problems with both mobile and broadband signals dropping and disappearing, I have spoke to over 50 people since October 2021 to try a x get this situation resolved but I have just been fobbed off by Vodafone who don't give a crap about there customers, everytime I try and se d a text it comes up failed so I have to restart my phone and resend the text, and my signal drops and disconnects so I can't make calls and when I can I always lose my signal, and also my broadband signal has been coming and going, I have started complaints procedures as I fe Vodafone are just wanting my cash and don't care about there customers, as back in December I spoke to a manager who said he would phone me back the next day to fix my broadband but he never bothered to phone me back, I am now getting very angry, frustrated and annoyed and its not good for my mental health trying to chase this up, I'm at my wits end now how a company can put there customers through this, I'm having to chase this up for the past 5 months and only now something is getting done about it, and a Vodafone worker accused me of being a liar which really ##~## me off I'm now at my wits end as u refuse to pay any more money until this sorted, but now I just want to cancel both my contracts as VODAFONE are in breach. Any help where I go from here would be greatly appreciated? I'm waiting on someone getting back to me about cancellation as my head is all over the place dealing with this company!!
