No Dynamic line management or 10 day stabilisation period

[Anonymous]

This is the fact Vodafone Customer Service have Not got a clue Vodafone says there are a DLM and 10 day stabilisation period this is false not true rubbish. This the message I got from Openreach. 

[Ripshod]

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@Anonymous wrote:

455 Mbps

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So you're getting what you pay for.

[Anonymous]

On full fibre 780 to 850 is acceptable but 455 Mbps not acceptable 

[Jayach]

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@Anonymous wrote:

On full fibre 780 to 850 is acceptable but 455 Mbps not acceptable 

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And yet you agreed to it when you signed up.

[Anonymous]

Maybe so I didn’t know until I got the speed that’s  very silly thing to say

[Cynric]

@Anonymous  But the VF contract details should show you the minimum speed guarantee, about 450Mb/s I believe, and you have a cooling-off period. Did you read all the paperwork?

[Anonymous]

Yes that’s the minimum I knew that but that’s not the point 

[Cynric]

@Anonymous  It isn't? You said that 455 is not acceptable, but it's right on the contract minimum.

[Jayach]

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@Cynric wrote:

@Anonymous  But the VF contract details should show you the minimum speed guarantee, about 450Mb/s I believe, and you have a cooling-off period. Did you read all the paperwork?

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It's also the first thing you see before you sign up. 

[Cynric]

Thanks @Jayach  I was looking for that, but much have lost my search mojo.

[Jayach]

I have it as a saved picture, so I don't have to wait for moderation.