Hello, our Internet has gone down, the broadband app says the router is off line, click here to reconnect. Tried it several times but still the same message. Can any one help?
Hi @volcane_uk Broadband troubleshooting can be actioned here, or via our dedicated Broadband App. Faults can be diagnosed and escalated via these self serve options. Alternatively, troubleshooting can be complete with our dedicated Broadband Team directly, please reach out to them on 03333040191 or Live Chat here.
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