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Ping/Latency way higher Gigafast 900

htyaH
13: Advanced Member

I used to get 5ms ping to London (from Coventry), now I am being auto connected to Edinburugh and I get 15 ping to there, when I try to speedtest to London or even right next to me in Leicester I am getting pings above 22...I called in and they just said "they added new servers and there's nothing much we can do"...

 

any help?

768 REPLIES 768

ZinGeRs
12: Established
12: Established

I agree I was referring to voda to and fro with city fibre not myself personally. Not happy with my ping being higher than when on virgin cable but better than than a broadband service that only offered 50mb down at best in an evening before the routing change 

Gotcha. Sorry I think I misunderstood it the first time reading it, thanks for clarifying 


@prs1000 wrote:

I must say I always get the best response from the twitter team. I have only just raised this issue with them but the replies match what the mods are saying in this thread. They just need enough examples for it to be taken more seriously 


Yes I think contacting them on Twitter is the best among all platforms.

Ripshod
16: Advanced member
16: Advanced member

@Anonymous  84.65.192.1 is confirmed - BSHN07-BNG-C1, aka Birmingham. 

Anonymous
Not applicable

I'm trying to get an idea of satisfaction with latency levels and overall speed, so I have posted a simple survey on the unofficial Vodafone complaints page. This is on a Facebook page. Sorry if you don't use FB.

 

Vodafone FTTP connection survey.  

 

I will post results here after a week. 

DelxHQ
2: Seeker
2: Seeker

Hi!

I'm from Northern Ireland and it seems I'm also being routed through Edinburgh I'm given the 90.247.128.1 gateway. For anyone interested, here's a traceroute to 1.1.1.1

 

Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  vodafone.broadband [192.168.1.1]
  2    14 ms    14 ms    14 ms  90.247.128.1
  3    21 ms    21 ms    21 ms  63.130.104.202
  4    22 ms    26 ms    22 ms  90.255.251.37
  5    22 ms    40 ms    35 ms  162.158.72.3
  6    21 ms    24 ms    22 ms  one.one.one.one [1.1.1.1]

This does indeed fustrate me as I play a lot of Rainbow Six Siege and I'm always connected to AWS's Ireland datacenter. (eu-west-1) and I get pings up to 70ms!

 

This is also on Openreaches network as we don't have CityFibre over in Northern Ireland.

 

Hope Vodaphone sort this out ASAP.

 

Cynric
16: Advanced member
16: Advanced member

.@DelxHQ I have just loaded Siege and it's running very slowly at the beginning while loading and when disconnecting. I blame the latest update, they've mucked it up before like this.

Build 10097611 lasted updated 08-Dec-2022.

ZinGeRs
12: Established
12: Established

Anyone having connection problems? Well I say problems not really noticed anything however for the past three or four days my bqm shows drops .

 

Just wondered if I am the only one as this is how things started in the past

 

bqm.png

Gerry_Atric
13: Advanced Member

I've seen the same, it seems to be a problem with the BQM rather than our connection because my other monitor isn't showing the same. 

 

For a second opinion, try [Removed]

 

 [MOD EDIT: This post has been edited to remove inappropriate content please see Community Guidelines]

 


@Gerry_Atric wrote:

I've seen the same, it seems to be a problem with the BQM rather than our connection because my other monitor isn't showing the same. 

 

For a second opinion, try https://f8lure.mouselike.org/index.asp

 

 


Will give that a try too because nobody in the house had mentioned any issues even when downloading massive updates for console games!!