Ping/Latency way higher Gigafast 900

[htyaH]

I used to get 5ms ping to London (from Coventry), now I am being auto connected to Edinburugh and I get 15 ping to there, when I try to speedtest to London or even right next to me in Leicester I am getting pings above 22...I called in and they just said "they added new servers and there's nothing much we can do"...

any help?

[Anonymous]

How do we account for 80ms? 

[Jayach]

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@Anonymous wrote:

How do we account for 80ms? 

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That is accounted for by the fact it's gone to New York and back. The question should be, why did Speedtest choose New York?

[Alvie]

Perhaps incorrect geolocation / confusion with Vodafone giving C&W IPs that previously located in USA?

[Anonymous]

I don't know why Speedtest  chose NY. I changed servers, but only NY servers were offered.  I hadn't been using VPN or a proxy. In any case I only VPN within the UK..

[Ripshod]

In your case vodafone has given you an IP that resolves to new York on the speedtest network. 

[Ripshod]

Holy moly!!

I woke up this morning to a red BQM since about 2am. Went into the settings in my router and finally - I'm connected to the Leeds gateway. Needless to say I'm disconnected from my VPN and am enjoying the Internet again as it was intended. It's like someone at Vodafone finally pressed a button when they realised going via France was as fast as Edinburgh so something was clearly wrong. 7ms ping to Manchester again (compared to 17+) 😁

All it took was persistence - or just plain old good luck.

Needless to say I'll be fraggin and streaming like a devil tonight 😈

[ZinGeRs]

Be interested to see how you get on tbh that is my route and it suffers horrendous packet loss every evening. Third line support admit congestion is an issue hence the strange routes to try and spread the load. The 'upgrade' is ordered but no date of installation at all. Pings are very very low and speeds full 900+ during the day then get to 6pm through to midnight on a good night you might hit 300mb with small amounts of packet loss, if high packet loss forget your online gaming you struggle to stream without pauses.

[Ripshod]

That was the first issue I had when I joined vodafone. I don't know if you've tried it but moving away from vf's dns helped me immensely. Not every case is the same though. 

[ZinGeRs]

Already tried that as also dumping their router tbh never knew I had the problem until one evening mid August and we couldn't stream netflix.

So I checked my thinkbroadband bqms and noticed I had been suffering packet loss in an evening since the 1st August which was minor to start but got worse (so I finally noticed it) hence my ticket being open and the last phone call from them was yesterday explaining still no install date for the upgrade and thanking me for my patience.

[Jayach]

Last night my broadband went down between Midnight and 3am. Have been using it all day without noticing anything, but I just ran a speedtest, and it selected a London server (it's always selected Manchester recently, despite me being in the South East)

The ping has gone down quite a bit, and my gateway is now 84.65.64.1, which appears to be in London (I previously appeared to be in Leeds)

So, it looks like they are starting to sort things out.