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Solution

Regular evening blip.

Anonymous
Not applicable

Has anyone else noticed this odd blip in their TBB quality monitor?  It occurs around 8.pm daily, but with no obvious effect on speed or latency, given that this is a peak time?  I would note that during the test the speed is more erratic than usual, fluctuating wildly up and down, but settling at just over 900Mb by the end of the test. The first occurrence was 14th March. Here's this evenings snapshot also showing the blip of the previous day. 

 

The continuous packet loss at the top of the graph started yesterday at 1.00 am. A ping to BBC.co.uk shows no packet loss.

 

Screenshot 2023-03-22 205636.jpg

 

Here's my ping and tracert to the BBC.

 

 

Pinging bbc.co.uk [151.101.192.81] with 32 bytes of data:
Reply from 151.101.192.81: bytes=32 time=6ms TTL=60
Reply from 151.101.192.81: bytes=32 time=6ms TTL=60
Reply from 151.101.192.81: bytes=32 time=8ms TTL=60
Reply from 151.101.192.81: bytes=32 time=6ms TTL=60

Ping statistics for 151.101.192.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 8ms, Average = 6ms

 

 

Tracing route to bbc.co.uk [151.101.192.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms GT-AX11000-CBB0 [192.168.1.1]
2 3 ms 2 ms 3 ms 84.65.192.1
3 6 ms 7 ms 7 ms 63.130.172.37
4 6 ms 6 ms 6 ms 90.255.251.119
5 6 ms 6 ms 6 ms 151.101.192.81

Trace complete.

58 REPLIES 58

Anonymous
Not applicable

@prs1000 OK, they will monitor the line today. He says he has made some alterations that may resolve the issue. We'll see.

 

As a matter of interest, what region or city are you in? I'm in Coventry. BNG = Birmingham.


@Anonymous wrote:

@prs1000 OK, they will monitor the line today. He says he has made some alterations that may resolve the issue. We'll see.

 

As a matter of interest, what region or city are you in? I'm in Coventry. BNG = Birmingham.


I'm in Worcester. BNG Watford

Jayach
16: Advanced member
16: Advanced member

@Anonymous wrote:

@Jayach   If, as you say, this is due to evening stress on the network, then the network isn't fit for purpose, only 18 months after it was installed in our area! You would have thought CityFibre would have planned and hoped for a large take up. Also, why did this begin only on 14th. Match and has happened everyday of the week since then? What's changed? I'm guessing it is more than just evening stress. 


I was suggesting the stress is on the Vodafone network, not CityFibre's. I'm on FTTC (so Openreach) and see the same "blip".

Anonymous
Not applicable

@Jayach  I was suggesting the stress is on the Vodafone network, not CityFibre's. I'm on FTTC (so Openreach) and see the same "blip".

 

I see.  That would make sense.

 

Either way,  I have engineers  here now. (1.30 pm) They have picked up "light levels" higher than they should be on the property end of the fibre cable running from the pole - a reading of 33dBm.  At the pole,  the reading is 13dBm, so they are replacing my cable and also the external wall box because that was "too small for the job" of housing the spare cable.  The property end light levels in the house are now an ideal 15dBm.  (Should that be dBm or dB?)  Speed is fine,  and latency 5ms. 

 

If  I still have problems from 8.00 this evening then your explanation sounds even more likely. 

That's a fast response from CityFibre. 

Anonymous
Not applicable

Yes, amazingly quick.  4hrs from the end of the call to VF. 

Ripshod
16: Advanced member
16: Advanced member

I seem to be having a similar 'blip' on openreach. Just stopped the traces from my router to see if the BQM will pick it up. I'll report back later. 

Tonight’s “blip” started 2 hours sooner than normal.  Everyone else see the same thing?

Anonymous
Not applicable

Yep. Despite work by CityFibre earlier today, the blip is back. As reported it has come earlier this evening.  Game play laggy for the boys. 

 

The big red line on my graph indicates downtime whilst CF engineers were here. At times when the blip is not evident, the work they did shaved my average latency down to 5ms.  

 

I will get onto VF first thing tomorrow, report the lack of progress and the fact that multiple reports of the blip are coming in from different parts of the country and from different local networks such as Openreach. 

 

Screenshot 2023-03-28 194756.jpg

Jayach
16: Advanced member
16: Advanced member

I hadn't realised that the BQM I posted earlier is actually "live" (didn't know you could do that) but it shows it is just starting for me.