Regular evening blip.

[Anonymous]

Has anyone else noticed this odd blip in their TBB quality monitor?  It occurs around 8.pm daily, but with no obvious effect on speed or latency, given that this is a peak time?  I would note that during the test the speed is more erratic than usual, fluctuating wildly up and down, but settling at just over 900Mb by the end of the test. The first occurrence was 14th March. Here's this evenings snapshot also showing the blip of the previous day. 

The continuous packet loss at the top of the graph started yesterday at 1.00 am. A ping to BBC.co.uk shows no packet loss.

Here's my ping and tracert to the BBC.

Pinging bbc.co.uk [151.101.192.81] with 32 bytes of data:
Reply from 151.101.192.81: bytes=32 time=6ms TTL=60
Reply from 151.101.192.81: bytes=32 time=6ms TTL=60
Reply from 151.101.192.81: bytes=32 time=8ms TTL=60
Reply from 151.101.192.81: bytes=32 time=6ms TTL=60

Ping statistics for 151.101.192.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 8ms, Average = 6ms

Tracing route to bbc.co.uk [151.101.192.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms GT-AX11000-CBB0 [192.168.1.1]
2 3 ms 2 ms 3 ms 84.65.192.1
3 6 ms 7 ms 7 ms 63.130.172.37
4 6 ms 6 ms 6 ms 90.255.251.119
5 6 ms 6 ms 6 ms 151.101.192.81

Trace complete.

[prs1000]

Wifi experts finish at 8 pm

[Anonymous]

@prs1000 Wifi experts finish at 8 pm

Which means they will never be able to test my line during the problem period.

[Anonymous]

No improvement!   My sons say that game play is impossible at those times due to severe lag. 

I tried to call Vodafone during the evening when the problem is occuring, so they could check the connection at that time, but of course no one is available to speak to then. Online experts also stop at 8.00pm. When I rang this morning, they came out with their usual nonsense that they couldn't help me because I'm using my own router! This is why I am checking here if others are having the same issue. Here's a link to a discussion I have initiated on the Facebook complaints page. Facebook Vodafone Complaints Forum 

[Anonymous]

Here's what happened when I put the Vodafone router back in service. Red bunting gone, blip still there. 

[prs1000]

Interesting. Are your lads able to game?

[Jayach]

Your latest picture hasn't been moderate yet, but the "blip" seems typical of the Vodafone network when it is under "peak time" stress.

I really don't think there is much can be done about that at the moment.

[Anonymous]

@prs1000  No. Lag is too bad. My sons are shot dead even before they know the enemy is there lol. 

[Anonymous]

Result!

I called customer services again,  this morning at 8.00. The operative tells me that the issue has already been flagged by others and CityFibre engineers are working on it. They will be testing my line over the next few days, including during the troublesome evening time. They will call at my address if they can't resolve the problem in the area.

Fingers crossed.

@Jayach   If, as you say, this is due to evening stress on the network, then the network isn't fit for purpose, only 18 months after it was installed in our area! You would have thought CityFibre would have planned and hoped for a large take up. Also, why did this begin only on 14th. Match and has happened everyday of the week since then? What's changed? I'm guessing it is more than just evening stress. 

[prs1000]

---

@Anonymous wrote:

Result!

I called customer services again,  this morning at 8.00. The operative tells me that the issue has already been flagged by others and CityFibre engineers are working on it. They will be testing my line over the next few days, including during the troublesome evening time. They will call at my address if they can't resolve the problem in the area.

Fingers crossed.

@Jayach   If, as you say, this is due to evening stress on the network, then the network isn't fit for purpose, only 18 months after it was installed in our area! You would have thought CityFibre would have planned and hoped for a large take up. Also, why did this begin only on 14th. Match and has happened everyday of the week since then? What's changed? I'm guessing it is more than just evening stress. 

---

If it was just congestion I didn't see the point of reporting it. From the response you got, I'm going to add myself to their list of complaints.

Currently have 4 CF vans over the road. Could be coincidence but I always hope they don't make it worse!

[prs1000]

OK, they will monitor the line today. He says he has made some alterations that may resolve the issue. We'll see.