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19-06-2023 08:38 AM
So, I made the mistake of switching to Vodafone Broadband after being with BT. Now, I seriously regret that decision. It's been a month and the speeds have been ridiculously slow and i have had two outages - the current one stated at 6pm yesterday and VF tell me the issue won't be resolved until Tuesday morning at the earliest! I am going to cancel and go back to BT - their service may have been most costly but it was 100% reliable and their speeds were good.
19-06-2023 05:43 PM
My neighbours have BT and they’re fine. It’s entirely a Vodafone issue. The service has been lousy and speeds not as quoted at all. Not fit for purpose!
19-06-2023 05:49 PM
General opinion is that Vodafone Broadband is atrocious-
https://downdetector.co.uk/status/vodafone/
I agree! Not fit for purpose.
19-06-2023 05:54 PM
19-06-2023 05:56 PM
I’m not interested. Vodafone broadband is not fit for purpose. My service has been shockingly bad since it went live.
19-06-2023 06:17 PM - edited 19-06-2023 06:18 PM
You've had a bad experience, yet most customers are happy. You only have to look around the various independent broadband forums to see a lot more noise about other ISPs than there is for Vodafone.
Your experience is, no matter how bad, a unique incident.
Take a breath and think about that.
19-06-2023 06:24 PM
You have had a bad starting experience with Vodafone.
So did I, it took 3 months to get my broadband running correctly. The problem was an Openreach one, however Vodafone handled the problem poorly.
But since then I have been perfectly happy. (its been over 2 years).
Doesn't help at all with your current problems, but does put it in perspective.
Hope you can get it sorted, one way or the other, soon.