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The worst Broadband!

timsussexmobile
3: Seeker
3: Seeker

So, I made the mistake of switching to Vodafone Broadband after being with BT. Now, I seriously regret that decision. It's been a month and the speeds have been ridiculously slow and i have had two outages - the current one stated at 6pm yesterday and VF tell me the issue won't be resolved until Tuesday morning at the earliest! I am going to cancel and go back to BT - their service may have been most costly but it was 100% reliable and their speeds were good.

15 REPLIES 15

My neighbours have BT and they’re fine. It’s entirely a Vodafone issue. The service has been lousy and speeds not as quoted at all. Not fit for purpose!

General opinion is that Vodafone Broadband is atrocious- 

 

https://downdetector.co.uk/status/vodafone/

 

I agree! Not fit for purpose.

But BT looks worse at the moment.

BT down? Current problems and outages | Downdetector

 

I’m not interested. Vodafone broadband is not fit for purpose. My service has been shockingly bad since it went live.

You've had a bad experience, yet most customers are happy. You only have to look around the various independent broadband forums to see a lot more noise about other ISPs than there is for Vodafone.

Your experience is, no matter how bad, a unique incident.

Take a breath and think about that. 

Jayach
16: Advanced member
16: Advanced member

You have had a bad starting experience with Vodafone.

So did I, it took 3 months to get my broadband running correctly. The problem was an Openreach one, however Vodafone handled the problem poorly.

But since then I have been perfectly happy. (its been over 2 years).

Doesn't help at all with your current problems, but does put it in perspective.

Hope you can get it sorted, one way or the other, soon.