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Unstable Connection - Full Fibre and Vodafone Ultra Hub

NealW
2: Seeker
2: Seeker

Vodafone contract activated last week along with OpenReach implementing Full Fibre.

OMG, this has been the most painful experience. Since then...30+ outages per day, making it impossible to work, stream etc

Vodafone keep apologising but no resolution. I have tried for hours investigating and nothing seems to stabilize.

All I have is the Ultra Hub, 2 x Boosters and handful of devices attached to the wifi. OTN box showing green lights, so assuming no issue on the main fibre line. Switched to compatibility mode just in case there is a devices that is recycling the router. Also, went for the Pro package with the 4g backup router that doesn't seem to kick in at all.

I need some help from this community.

Is it a line issue or router issue? Any troubleshooting tips? All ideas welcome.

 

1 REPLY 1

Cynric
16: Advanced member
16: Advanced member

@NealW What is showing in the router log?