Unusable WiFi still!!!!

[Walker123dumbo]

Still using my phone data , won't load pages or basically anything to do with browsing , very slow on YouTube , I better not be charged my full amount for my bill when for the past 2 weeks I've had to use my phone data ,  sorry but you WiFi is absolutely ##~##  and surly it is illegal to charge someone for something that doesn't even work , I wouldn't pay for a broken tv would I , it's ridiculous 

[TJ]

Hey @Walker123dumbo, is it just over Wi-Fi that you're having these speed issues; or via a wired connection too? 

We'll need to access your account to help get you up and running - please contact our team via Facebook, or get in touch on Twitter. You can find more information on doing this here.

Make sure to pop your username and link to this thread in your message too, this will save you having to explain again and we can help you quicker.