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WIFI (netgear) extender not connecting with vodafone router

SarahCJ
2: Seeker
2: Seeker

hi,

I've been trying to connect a netgear, plus one other wifi extender to my broadband, but it will not accept the password (not recognised).

I've done factory resets, connected via WPS, but not joy.

 

Customer support sent me to the vodafone help page and dropped my chat...- please can anyone help, can't work in the home office!

 

TIA

10 REPLIES 10

Jayach
16: Advanced member
16: Advanced member

@Alent wrote:

I found a solution: You need to use the NETGEAR Genie and I managed to access it via my laptop using a web browser. When connecting to the WIFINAME-EXT (extender network) on Windows, a message appears to help you configure the settings and you need to log in with your NETGEAR details. Then you just follow the steps and the genie sets up the extender and asks you whether you want to use the same password or a different one. And now it works!


Well done getting it working @Alent 

I suspect that is the option 2 connection method in the manual posted on another thread.

Re: Can't connect to WiFi booster - Community home (vodafone.co.uk)

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