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Wifi slow and pages not loading on mobile devices and laptops

boyd2715
2: Seeker
2: Seeker

I recently started with vodafone and i have had nothing but problems with my wifi connection

 

I have a wired connection for my tv and this appears to be fine, but my mobile  phones and laptops appear to be having problems with pages half loading or not loading at all

 

any tips on resolving this?

2 REPLIES 2

Tash
Moderator (Retired)
Moderator (Retired)

It can sometimes take 14 days for your speed to settle after joining us - if you're still having issues after this time, we can take a closer look into what might be causing this for you @boyd2715. You can get in touch with us through the details I've provided in the other thread :Smiling:

I have the same problem every evening, only device that doesn't lose performance is my pc which is connected directly through ethernet cable.

Sadly it's nothing to do with your speeds needing to settle down if because there is too much traffic on the network so at peak times everyone suffers. It's also meant to be 10 days not 14. I've now gone back to Sky and will change over at the end of the month.