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24-03-2022 08:42 PM
Hi, hoping someone could help.
Since switching to Vodaphone I have been experiencing issues with my Xbox connecting to the the network via a wired connection. What I find is sometimes if I restart the Xbox enough, it pics up the wired connection.
What I have tried (on the Xbox):
Reset MAC - same issue
NAT Type set to open which is correct
Did a factory reset of the Xbox - same issueHowever when I connected the Xbox to the Wi-Fi - works fine
What I tried on the router;
Power cycle - same issue
Manually added DNS (8.8.8.8) - same issue
Changed Ethernet cable - same issue
Other devices connected via a Ethernet cable work fine.
At the point I don’t believe this is a Xbox issue but an issue with the router or broadband. Is there something that maybe stopping/making the wired connection intermittent as I’m not sure what else to do.
As I said I had no issues when on Virgin using a wired Ethernet connection.
12-07-2022 11:51 AM
Have you tried accessing your router settings to do it @Sampyp?
Just head to Advanced settings > Choose the Firmware Update or Router Update button then click the 'Check' option - let me know if that pulls anything through.
12-07-2022 01:32 PM
@Amanda unfortunately I keep getting ‘Firmware update failed please try again at a later date’
12-07-2022 02:08 PM
12-07-2022 02:18 PM
12-07-2022 02:39 PM
Thanks, I tried the factory reset but it didn't update.
Paul
12-07-2022 03:28 PM
I tried a factory reset on my "spare" router and connected that up, still no firmware update. Looks like waiting is the only option.
12-07-2022 08:33 PM
Same for me aswell. Tried a factory reset but didn’t update.
13-07-2022 09:01 AM
13-07-2022 04:11 PM
@Gemma wrote:Morning everyone, I'm just checking in to see if anyone's firmware has updated yet?
Not here yet.
13-07-2022 07:33 PM
Same for me and the manual update is still broken.