Xbox Series X wired connection issue

[JosephA12]

Hi, hoping someone could help.

Since switching to Vodaphone I have been experiencing issues with my Xbox connecting to the the network via a wired connection. What I find is sometimes if I restart the Xbox enough, it pics up the wired connection.

What I have tried (on the Xbox):

Reset MAC - same issue

NAT Type set to open which is correct

Did a factory reset of the Xbox - same issueHowever when I connected the Xbox to the Wi-Fi - works fine

What I tried on the router;

Power cycle - same issue

Manually added DNS (8.8.8.8) - same issue

Changed Ethernet cable - same issue

Other devices connected via a Ethernet cable work fine.

At the point I don’t believe this is a Xbox issue but an issue with the router or broadband. Is there something that maybe stopping/making the wired connection intermittent as I’m not sure what else to do.

As I said I had no issues when on Virgin using a wired Ethernet connection.

[Ex-Xboxer]

Mine doesn't work over WiFi unless I restart the router. It will then work for a bit. NAT always switching to moderate, no downloads, store not working etc.

Has anyone had similar to that? 

For clarity worked fine for years with previous provider.

[Jayach]

After 14 pages of posts, yours is the first (AFAIK) to complain of problems over Wi-Fi, so I would suggest it is not common.

Which router do you have, and have you tried disabling IPv6, which seems to cure some odd problems. 

[Ex-Xboxer]

Thanks I'll give it a try. I didn't actually mean to post in a thread specifically about wired issues. My bad.

From reading elsewhere it seems pretty common though sadly.

[Ripshod]

Nah. If it was common we'd see a lot more people posting about it on this or other forums.

[Ex-Xboxer]

True. Must just be me, though that doesn't really help the issue...nor does turning off IPV6 sadly.

[Ex-Xboxer]

Although on just the page previous there's a poster also saying wireless doesn't work. I assume he got it sorted so there's hope yet 👍

[James35760]

It is common happend to me and others have complained about it too. Let me know if you find a fix. Thnx

[James35760]

No he is not, it happend to me when I got the the white new router! Had to put it back! If anyone finds a fix let me know!

Why you giving out bad info

[Ex-Xboxer]

That's the router I have too. It also plays havoc with my Chromecasts.

If I get anywhere I'll let you know. Sorry you're having issues too. Good luck 👍 

[Jayach]

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@Ex-Xboxer wrote:

That's the router I have too. It also plays havoc with my Chromecasts.

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As you have the Ultra router, have you tried the compatibility mode to see if it helps?

How does WiFi compatibility mode work? | Vodafone UK