Hi,Since last week we randomly get connection drops on ALL our devices. I spoke to your front line support who told me to disable Content Control (!!!!!). When I asked to be transferred to 2nd line he told me that was not possible. Issue is total...
So I have just switched over to vodafone broadband 3 days ago and have been having a recurring problem. Initially when the router is powered on or reset it connects to the internet and I get a good wifi connection. After about 10 mins the internet dr...
Hi all, Just got onto Gigfast last week and now trying to set up our 3rd party router. I have my log in details from the admin team but struggling to connect. Router is : D link EXO ac2600 DIR -2660Area: NorthamptonI was wondering if there are specif...
I have been having major issues with my BB connection for the last 5 days. Its been reported but vodafone say there is nothing wrong with my line! I have not changed anything or installed anything new. Vodafone say they are investigating it and will...
Hi All, I've just had a gigafast 500mb connection turned on and while my wifi speeds are as good as to be expected (288Mbps and 866Mbps respectively) my Lan ports appear to be locked down at 100Mbps? So on a LAN connectionand on Wifi Is there somethi...
I want nothing more than to become a Vodafone Gigafast customer, particularly at the Black Friday prices recently offered in the Vodafone leaflet posted through my letterbox which said I could have up to 900mbps speeds. However Vodafone's call centre...
I had Gigafast installed on the 18th November, once installed the engineer told me that cabling work needed to be done outside, the word he used was "it wasn't spliced", while other flats in my building all have it working. He assured me this would ...
Do I have a dud router? It appears to be unable to handle more than about 10 clients at any one time. My "simple" home network comprises wired & wireless clients. Wired are all fixed IP addresses from 192.168.1.3 to 192.168.1.97 & wireless are all dh...
Been really interesting to see similar posts. Been with Vodafone for almost two years, all great, until last two monthsdaily calls to tech team 25th engineer will be called out this weekthey still can’t find an issue. Drops are usually between 3-4 6-...
What process does Vodafone have in place to help older customers when there is a fault? My father 93 lives on his own has a fault on his BB, Customer services expect him to get down on the floor and take his Master Socket apart, he is not able to do...
