Broadband connection

Loss of connection

I have had a terrible experience with Vodafone from start to finish... To the point where I am struggling to understand how they can legally trade. First of all it took two months to organise a connection to my property despite waiting for engineers ...

Router config "Your connection is not private" NET::ERR_CERT_INVALID

HiI am trying to configure my router on http://192.168.1.1 - but Chrome won't let me connect.I get the message below.I am concerned that it's security might have been compromised.Is there any way I can get around this?Your connection is not privateAt...

gigafast in Bristol

Are VF currently supplying gigafast in Bristol? I ordered it a couple of weeks ago but it was cancelled for some weird reason; the callcentre told me it's not supported here even though my order was taken before. And I can see the openreach(?) fibre ...

Unable to connect on VOIP, Online Games, or VPN. Browsing and Streaming are fine

Hi, I hope someone can help me with this.... Since I joined Vodafone broadband ~12 months ago I have been having sporadic connection issues. These were few and far between until the last 7 days or so where it is extremely noticeable. Essentially, I h...

Resolved! My email server is blocked on Vodafone Broadband

Hello, this morning I have found that I cannot access my company email server when connected to my Vodafone Broadband working from home. Another colleague who is working from home and uses Vodafone is having the same issue. If I tether my laptop to m...

Broadband hub internet light flashing red and won’t connect

Hi, my home broadband hub has dropped the internet connection today and I’ve tried off/on and resetting and the internet light has gone from flashing white indicating it was trying to connect to the internet, to flashing red. I don’t know what to do ...

SIgnal drops when raining

Every time is rains heavily or continuously for a few hours our VDSL signal to the broadband drops in and out. There were issues when we moved in July 19 and the engineer said there could be water getting into the cables. These issues have continued...

Connection dropping when it starts to rain

Every time it rains, my VDSL connection drops. Is there a way to check my line to determine if there is a fault?

Master socket troubleshooting

Hi everyone, I've got a slight hardware problem, any helpful suggestions will be very gratefully appreciated.I have a THG3000 Vodafone wifi hub, I'm on the Superfast 2 18 month plan which began February.The master socket in the property that has been...

Resolved! Business Broadband - Own Router

Hello,I've had a business broadband line with Vodafone for several months and have been using my own router (Unifi Dream Machine) with no issues whatsoever, using PPPoE with the credentials that were emails to me when I first joined.I moved house rec...

Community home

Forum Posts

Loss of connection

Router config "Your connection is not private" NET::ERR_CERT_INVALID

gigafast in Bristol

Unable to connect on VOIP, Online Games, or VPN. Browsing and Streaming are fine

Resolved! My email server is blocked on Vodafone Broadband

Broadband hub internet light flashing red and won’t connect

SIgnal drops when raining

Connection dropping when it starts to rain

Master socket troubleshooting

Resolved! Business Broadband - Own Router

London underground wifi

Upgrade Time….?

Changed MAC filtering and accidentally blocked all...

Essentials Broadband Can't Re-register

Landline reset with Ultra II router?

Skytune internet radios not connecting since fttp

Samsung TV won't connect

Master Socket

High latency - new full fibre 910

Pro II Broadband - Old or New Hub