Broadband connection

Frustratingly useless support from Vodafone

I have recently started having issues with my broadband continually cutting out several times a day, I've had an engineer who found an earth fault but this still hasn't resolved it, move on to a few days later when I get a text message from Ashley fr...

No internet at SL6

I know it might be due to the storm. But since morning I have no connection at all, shame Vodafone doesn't have any map of areas affected.

SNR Margin(dB)

Hi, I've recently been having issues with my broadband connection, despite my router showing the connection as connected nothing will load on any device (ethernet or wireless) and I have to disconnect and reconnect the connection on average twice a d...

How to request a DLM reset ?

Hi all, I have been passed from pillar to post regarding my DLM capping on my line. I had a fault on the original router with a dodgy ethernet port that caused it to reboot. This reduced my line speed from 77.6mpbs to 66.9mbps. Since I determine tha...

Why does my UK router have an IP address located in India?

I've noticed that recently a number of websites have been blocked saying that I'm not in the UK and I've realised it's because my router is using a DSL address that is linked to "Vodafone India". I've not changed any of my settings recently so I'm as...

Connection between computer and router disconnects every 10 minutes

I'm getting drops between my computer on Ethernet and the Vodfone-supplied router every ten minutes according to the router's diagnostic event log. A sample of the log is below: 06.02.202000:10:26LAN client computer-2 (IPv6 address elided) disconnect...

No broadband for the last 9 days

Hi everyone, My broadband connection is faulty for the last 9 days and I'd been promised a new router that was supposed to come on Monday but it hasn't arrived. I've been resetting the current one many times over the chats with Vodafone, I have the r...

Any positive stories about broadband service?

I've just signed up to Superfast 2 and the activation date is not until late September. I'm a little nervous having read all the negative posts here and on Twitter, but then again people are usually quick to complain but not so much where credit is ...

Connection keeps disconnecting...like a lot of others here

Update (edited for brevity) Like a number of others here that have posted here, I have been with Vodafone for broadband and phone (Superfast2) for just a few months now. Switching over from Virgin Media was a great headache to be honest, with all the...

My internet is constantly cutting off when im using it.

Ive been with vodafone for around 2 month now and im losing my patience with how times my router is dissconnecting. I was with talktalk before vodafone and connection issues wasn't an issue before and ive noticed my connection speed is set more than ...

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Forum Posts

Frustratingly useless support from Vodafone

No internet at SL6

SNR Margin(dB)

How to request a DLM reset ?

Why does my UK router have an IP address located in India?

Connection between computer and router disconnects every 10 minutes

No broadband for the last 9 days

Any positive stories about broadband service?

Connection keeps disconnecting...like a lot of others here

My internet is constantly cutting off when im using it.

Samsung TV won't connect

Master Socket

High latency - new full fibre 910

Landline reset with Ultra II router?

Pro II Broadband - Old or New Hub

Vodafone Broadband not allowing windows updates an...

Posittive feedback

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Vodafone power hub front led blinking red

"Connected, No Internet" with Windows PC's