Broadband connection
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Resolved! Vodafone Credentials for PPPoE

Hi. I just got my GiGabit internet installed, but I want to move to my ASUS AC5300. I know I need PPPoE credentials. Who can provide this to me, please?

kalius by 3: Seeker
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  • 22 replies
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Internet down

Hello, the internet went down last night around 1am. I've ran a broadband checker and it's saying there is a fault between the exchange and router. The engineer is not due to come out until Tuesday. My husband works from home and needs constant acces...

Resolved! Forgive me Vodafone, but you're wrong - AGAIN!

Just had an intriguing text from Vodafone. It reads:Hello. At Vodafone our engineers actively monitor the performance of your broadband service. We have identified conditions on your line that may be impacting the experience you are receiving. If you...

Ripshod by 16: Advanced member
  • 9841 Views
  • 10 replies
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WiFi keeps dropping

I switched to VF in November and have had signal problems from day 1.  Signal keeps dropping randomly and can be anything from 30 seconds to a few minutes before it comes back.  Sometimes it can be ok all day and not do it.signal strength is poor and...

Dari80 by 2: Seeker
  • 891 Views
  • 3 replies
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Broadband has been down for days

There is a fault on the external connection to my property that was detected and reported a few days ago. I've chased support a few times to ask when an engineer is coming to fix but have had no response. I keep being promised an update or call from ...

Wifi event log

What does all this mean. No one is in the house and no tv on. Interface br-lan 20 MAY, 24 07:43:36 lan Info Probing device f0:f0:a4:4d:53:8 IP address 192.168.1.15 on interface br-lan 20 MAY, 24 05:43:42 lan Info DHCPACK(br-lan) 192.168.1.15 f0:f0:a4...

All devices locking up at peak time

I don’t know if it’s congestion , cross talk or traffic management but nothing is running smooth at the moment. It’s never been great despite absolutely amazing stats and max speed but just lately it’s getting worse and worse It’s hard to even type o...

Ashlfc by 4: Newbie
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Broadband Connection

Hello, so recently I was with another provider and I decided to switch to Vodafone Full Fibre due to some friends telling me that the speeds that Vodafone offered was much better than what I had and at an affordable price. essentially I bought the Pr...

Intermittent Disconnects, packet loss and more

I have had Fibre 900 since Aug/Sep 2022 (Openreach in M26 postcode) - all has been great using my own ASUS AX11000 Router - over the past few months i have been getting some high packet loss and random disconnections - ( i thought due to DNS settings...

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Loss of connection from PS5

Recently switched to vodafone broadband but getting an error message on PS5 that the internet service provider is blocking the connection to the PS5 when trying to connect either from LAN or Wifi. HELPPP