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Fibre broadband continually dropping.

We have had  fibre broadband for about 8 months. Faultless. Until Monday. The service dropped out. All lights on the back of the router off. Front would flash blue for a bit red for a bit and it might connect for a few seconds. If it did the WiFi lig...

Jrudge by • 2: Seeker
  • 2980 Views
  • 10 replies
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Gigafast 500mbps fault since 20.11.23

Our 500mbps Gigafast has worked very reliably since Sept 2020 but since 20.11.23 it has been on/off with no explanation from Vodafone other than they have contacted City Fibre to investigate.  I keep reporting the fault each time it goes off and this...

dminty by • 2: Seeker
  • 616 Views
  • 1 replies
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Ultra hub won't connect to Android devices

Windows PC connects fine over WiFi. Hub refuses connections from all of our Android devices. The Android devices connect to other WiFi without problems. I am currently connecting them via a Hotspot on the Windows PC. This works fine. I have factory r...

Philbr58 by • 2: Seeker
  • 1161 Views
  • 3 replies
  • 0 thanks

Fixing my Tv broadband

I had trouble with my TV this morning so switched off at plug my TV and Router.. Now my fire stick will not load. It asks for Wi-Fi hub password which I have carefully put in but keeps saying wrong password. I have tried normal password for Vodafone ...

home broadband installation

last month i bought a Vodafone broadband and when i was getting a contract they told me they ll send an engineer to install it but when i receive they router in parcel they said you do not need engineer you ll do it yourself i call straightaway vodaf...

urfi1 by • 2: Seeker
  • 1453 Views
  • 4 replies
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VDSL2 PPPoE IPv6 with own modem and router

Hi,VF is toying with IPv6 and I just wonder if anyone managed to get it working on their own equipment running VDSL2?What is the size of the prefix given?Any prefix hints?I have tried the following on the RouterBoard device:#Enable "Prefix delegation...

Router password

So I got my new router today and logged in to change my user name and password but it will not let me set the password to what I want it to be, I use a lot of smart stuff at home and didn’t really want to have to go round and set it all up again, my ...

G20NGR by • 3: Seeker
  • 994 Views
  • 4 replies
  • 0 thanks

Vodafone will not switch to city fibre

My Openreach contract with Vodfpne is coming to an end. We now have City Fibre in our street. I can sign up to Vodofne as a new customer (theoretically) on a City Fibre tariff or any number of other non-Vodafone providers. when I tried to ask for a n...

uk144 by • 2: Seeker
  • 1294 Views
  • 5 replies
  • 0 thanks

changing router

I would like some help with changing my vodafone router. I have a landline for incoming calls only. I have a netgear Mk1 nighthawk router. Firstly do I need to replkace the sim card in the netgear router and if so with what.If I dont need to replace ...

fibre round the back of my house

is it possible to get fibre installed round the back of my house? my family has one in the front of the house and the fibre is coming off of the telephone pole not from underground so is it possible for openreach to run a fibre wire off the pole wrap...

az99 by • 3: Seeker
  • 1487 Views
  • 4 replies
  • 0 thanks
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