3.3mb fttc. I give up

[malkpm]

Tried helpline. Couldn't understand them. Have had 5.8mb for months. Am on fttc.

Today speed is lower.

Have rebooted many times.

I give up.......

 

 

[Jayach]

It might have been better to continue on your original thread, so people can see what has already been suggested.

Solved: Re: a question about sync speed - Community home (vodafone.co.uk)

If you are getting nowhere with standard support, perhaps raise an official complaint.

Complaints Code of Practice | Vodafone UK

[Ripshod]

Have rebooted many times.

Can't quote on a mobile.

That could be a big part of your problem. The DSLAM in the cabinet could be interpreting your disconnects as a fault and is reducing your sync rate in an effort to get your line stable.

If vodafone won't order a DLM reset for your line then having it constantly connected for at least a couple of weeks should start bringing increases.

Or am I just mad? 

[Jayach]

@malkpm 

As you have obviously been here for a long time, your contract must be about up. Have you considered trying another ISP where the support may be a bit more responsive?