Ask
Reply
Solution
01-10-2021 06:15 PM
HI there
I am on 1 gig fiber internet base in Milton Keynes.
My workplace is in Canada Tronto , but my ping time to server (Beanfeild metro connect) 200ms with
download speed of 20 mb. IT from Toronto office told me to try talking to Vodafone if they can get you connected
with faster route/ speed .
Just hope someone from Vodafone can help.
04-10-2021 11:10 AM
Hi @Atyeb, the package that you're currently on in Milton Keynes, is that already through us? If so, is this a consumer or business package that you have?
04-10-2021 11:33 AM
Yes I am currently with Vodafone. No one else giving 1 gig fiber option in Milton keynes.
Its normal home connection , but now work from home , makes me setup everything through my home.
04-10-2021 12:26 PM
Thanks for getting back to us @Atyeb. If you drop our Live Chat team a message, they'll need your broadband account number and possibly your router serial number, once they have this information they'll be happy to take a look at your line and your speeds. The link for our Live Chat team can found on our contact us page here.
04-10-2021 02:16 PM - edited 04-10-2021 02:34 PM
Good luck on getting Vodafone to sort out a routing problem.
Have you thought of trying a VPN, most providers give give a 30 day money back guarantee if it doesn't suit you.
Personally I would try Nord. NordVPN (Other VPN providers are available)