Optical fibre very slow

[wowrin]

Hello in last 2 weeks broadband speed drop from 100mbps to 3 when checking on vodafone website they don't see any problem. For last 2 years was solid 100 . What is going on VODAFONE ? 

[wowrin]

I did using different browsers and nothing 

[Jayach]

What's "nothing"?

[wowrin]

Nothing mean can't connect to Web chat spinning all the time 

[wowrin]

Today solid 100 no problems at all 

[wowrin]

Today is solid 5

[Amanda]

Please come and speak to my team via social media so we can look this further for you @tresiornigel @wowrin 

When presented with the automated options, you need to select Get Started > Message an adviser and this will bypass the BOT and get you through to us 🙂 

If you include a link to your post here on the Community, you won't need to explain things again to us. 

[Swine]

@Amanda 

Hi Amanda .

I see you posting in multiple threads about the slow speeds. Do you think you need to assess these problems internally at Vodafone, and then come back and make a statement to everyone? 

[Gemma]

@Swine - I've replied to your other post. 

[wowrin]

Dear vodafone you are unbelievable I try to contact with you using your Web chat  but don't work at all than how do you want solve my problem??????

[Amanda]

Do you have a Facebook or Twitter account @wowrin - if so, please get in touch with my team using the steps I've mentioned above as we'd love to help you.