Vodafone speed and service

[Lata]

Are they better than BT for customer service and support 

[Gemma]

@Lata - We’d love to have you with us!

We’ve a useful Support Guide and my team area also available through Social Media for specific queries, where we need to access your account.

We do have a dedicated WiFi Xperts team, for if you become one of our Pro Broadband customers.

Our Community here are also great at helping.

[Ripshod]

@Lata So long as everything goes normally and you get the great service advertised then ISPs are very much of the same standard.

However if anything goes wrong on VF good luck getting it fixed. 

[ZinGeRs]

Would second that the product provided is excellent........well until it isn't used to get 900 up and down morning noon and night not only works properly between the hours 12am till 4pm (ish)

On gigafast 900 pro and for almost two months now have speeds of a max 300mb and most evenings 50mb if I am lucky, horrendous packet loss and continued fobbing off of a lesser spotted network upgrade which was supposed to be fitted within a fortnight, you guessed it weeks ago