Well several emails back and fore today from the directors office.I am informed I am unable to lodge a complaint for the current lack of service in the evening due to the fact I have already complained to Cisas about the service with regards to the ...
I contacted live chat on 10-3-20 about very slow DL speeds. After answering all the required questions, performing a line check, and uploading a screenshot of my last 11 results from speedtest.net, I was finally given a ticket reference number and as...
Ive had internet speed of 2-4mbps for over 1 month now when the package im on suppose to have guarantee of min 25mbps, I follow the website instruction on how to make a claim for the 15% discount onthe speed promise but the app and the 192.168.1.1 ro...
so why does my internet speed drop to 2Mbps at 5pm - fine all day at 55 Mbpsand why does the online chat let you fill in the form then tell you they are too busyanyone have any ideas ?
I recently switched from Sky to Vodafone on 3-3-20 and all was going fairly well until 4 days ago when I noticed the WIFI speed was next to nothing one evening. At first I put it down to the 10 day period but this has now happened every evening since...
Broadband speed in evening is sub 2 mbps. Got router exchanged.Split channels with manual channel selection.Still no usable speed in last week.Any option other than to leave Vodafone ?
Just recently upgraded from what was a great 500mb service to the newly discounted 900mb package. During the upgrade call - I was "sold" the Apple 4k tv & 900mb product which was then subsequently withdrawn (another story) - so I ended up with just ...
HiThis is my 2nd night as a Vodafone broadband customer. During the day my line functions as expected, speeds are good and I am able to use the internet as I would expect.Last night and tonight after around 6pm the line is unusuable. I am unable to s...
Hi - my fibre broadband has been active for nearly a month, but my speeds are nowhere near the Ultimate Broadband Guarantee. I'm supposed to be able to claim a 15% discount from the app, supposedly by pressing a purple button that appears 2 weeks aft...
Download speed has fallen from 33 to 29 Mbps and upload from 7.6 to 6 Mbps in the last couple of weeks. There has been no change in my setup. At one point d/l was briefly down to 18 Mbps. What is happening? In my contract it says min. d/l speed 38...
