Hey, I have opted for the 80/20 service (superfast2) but am not recieveing anything close to it, I have heard that the SNR can effect the speed and the valued seem pretty high. Would there be anything for me to do to decrease this. I am ongoing a complaint case and Jackie from the Directors Office is dealing with it, but wondering what I can do within the meantime. I suggested to her about installing a new copper line free of charge, but have not had a response yet.
DSL Mode
ITU-T G.993.2_Annex_B (VDSL2)
DSL Uptime
1 day, 0 hours, 14 minutes and 19 seconds
Line Coding
DMT
Status
Connected
Number of Cuts
0
Link Power State
L0
Line Quality
Downstream Upstream
Current Rate
27662 kbps
12646 kbps
Maximum Rate
32941 kbps
12738 kbps
Signal-to-Noise Ratio
5.9 dB
6.1 dB
Attenuation
DS1 15.9 dB, DS2 39.0 dB, DS3 61.3 dB
US0 2.7 dB, US1 28.4 dB, US2 45.8 dB
Power
6.9 dBm
6.8 dBm
CRC Errors in last 1454 minute(s)
455
143
Delay
8 ms
0 ms
Downstream Upstream
Super Frames
22706272
8931804
Super Frame Errors
16
37
RS Words
1517772311
580275974
RS Correctable Errors
110717
170
RS Uncorrectable Errors
360
0
Downstream Upstream
HEC Errors
1404
0
OCD Errors
0
0
LCD Errors
0
0
Bit Errors
0
0
On top of that here are the results from BT Wholesale:
I had some issues with copy and pasting ("Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.")
60
41.2
14
8.8
35
58.6
35.9
13.7
8.1
32.4
Please can someone explain to me what all of this information means and how it effects my internet speed / what the optimum values should be (I would like to understand what is going on) and sorry for the inconvenience in advance.
.@Jayach Probably makes sense. Some addresses have 2 lines and they don't know which one you are interested in. Also it saves BT some programming to hold an accurate database of address and telephone number (satire here).
The engineer came, did some tests on the line and found no issues (apparently) and then did some work at the cabinet at the top of the street (he says it is 630m away). And said that the throughput speed is a lot faster (60mbps) to the one at the end,
The one what? What speed did he get at your property?
It looks like your line has a problem, but Openreach doesn't like spending money on fixing copper lines, when all of them will become redundant in a few years.
