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recent connection - very high ping between 5pm to 9pm everyday

Jak2
2: Seeker
2: Seeker

Hi,

 

I was with Plusnet for 4 years never had to call them, my connection was solid, since I joined Vodafone , everyday my  connection is dropped or my ping is very high between 5 to 8 pm, I resolve it by restarting it, but then my son can not play his games, and the DSLAM thinks I have an issue due to many resets  and lowered the connection to 26MB.

the issue is on Vofa router and on my new setup

Asus AX86U with Latest Vigor modem ,also I tested old Open reach modern same issue, I also used BT hub same issues.

Ping 100ms plus

I do not use wifi. just cat7 cables.

Can someone from support look at my new  issue?????

 

 

Thanks

Abdel

 

 

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