I have tried via Complaints, Chat, Phone Calls and despite having internet working and ability to dial out. After moving from NowTV to Vodafone, our home phone number still gives the message the number you have dialled is not recognised.
I have various explanations from Vodafone, the number was not released, we have asked openreach, openreach say its cancelled, and various versions of this.
How can I get anyone to actually fix this? I have spent days on and off over the 8 weeks since we moved to Vodafone, and now I can't even switch providers and keep my number because of this screw up and Vodafone are very skilled in one thing, promising that in 2 days or 5 days it will be fixed.
I can't login to the account either. Which they were in the first week going to do "spoof billing".
Does anyone know how to actually get hold of someone who remotely knows how to contact openreach and get this resolved.
It has been our phone number for 35 years.
