If ordering Full Fibre (in a Cityfibre area), I get the option to either "Get a new landline number" or "Keep my current landline number". My current provision is on OpenReach FTTP via TalkTalk with separate copper PSTN landline (for my alarm). If I choose to keep my landline, I understand that Vodafone will organise the cease and port of my landline number.
However, to ensure continuity of service in the case of issues, I'd like to order but not have the cease and port done automatically, and choose to do this once the Vodafone connection is verified as operational. To do this, I'll need to select "Get a new landline number", but then the website tells me "you’ll lose your current number on your existing line and won’t be able to recover it later".
Can anyone explain: -
- Why I would lose my number - would they still cease my other service even though it's on separate infrastructure (i.e. TalkTalk instead of Cityfiber?)
- If they can run together - is it possible to cease my TalkTalk link later, and at that time port my landline to my new Cityfibre link?
Porting a number from one set of infrastructure to another is common practice in Mobile world (e.g. PAC code etc) - so is the same principle available moving from PSTN to VOIP?
Thanks
